- After completion of booking with First Choice Cabs, a voucher will be sent through e-mail you have provided to you confirming your booking.

- After completion of journey, the customer is expected to fill a Duty slip, stating his/her experience with First Choice Cabs. Moreover, it will serve as a proof confirming your avail of service failing which no complaints or disputes will be entertained further. Drivers provided by First Choice Cabs to you will drive as per the driving recommendations of local transport authority only. Parking charges, toll charges, state taxes and entry fees etc. to be paid by the customer and these will not be deducted under any of our discount offers / coupons etc.

- Unless specified otherwise, all Meter Readings / Distances / Timings will be calculated to and fro from our vendors’ garage

- Distances between two locations (points) be it an intercity distance or from vendors garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.

- Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request driver to make the air condition operational in the aforementioned cases.

- The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.

- It may happen that for some travel routes, the cab model which was reserved earlier by a customer online will not be able to actually run during travel due to the prevailing road conditions (OR) the probable danger of natural disasters. The reasons mentioned are beyond the control of First Choice Cabs. In such a case First Choice Cabs will provide an upgraded cab model which is typically used in that region at an additional charge. If the customer does not want First Choice Cabs to provide an upgraded car model a refund will be made.

- Airport Pick/Drop, Railway Pick/Drop and local car rental services are valid only within city limits. For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.

- Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 60 minutes from the scheduled pick up time.

- For one way outstation trips the customer will pay for any additional charges in the case where the driver needs to cover additional distance (or) needs additional duration to complete his return journey.

- We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.

- We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

- We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

- The final cab rental amount inclusive of extra charges if any will attract applicable taxes.